Frequently Asked Questions

Q: How can I contact The Spokesman-Review?

You can contact Customer Service at 509-747-4422 or circ@spokesman.com.

Q: What if I forget my password?

If you forget your password, please use the "Forgot Password?" link on the Login page.

Q: How do I change my password?

Login and proceed to "My Profile, Change Password". You will be prompted for your current and your desired new password.

Q: What can I do on this Subscriber Services site?

You can request the following services online:
  • Review activity on your account
  • Report a service issue
  • Suspend and restart delivery of your newspaper
  • Donate to the Newspaper in Education Program
  • Make one-time or continuous credit card or bank draft payments
  • Start a new subscription or restart an old stopped subscription

Q: How do I stop my delivery while on vacation?

Return to the previous webpage and login. Proceed to "Delivery Options, Vacation Hold" to notify us of your vacation and to stop and restart home delivery.

Q: What should I do if my newspaper does not arrive or if sections are missing?

Login and proceed to "Delivery Options, Delivery Feedback" to submit your delivery issue. Or contact our customer service department at 509-747-4422 or by email circ@spokesman.com.

Q: How do I change my contact information on my account?

Login and proceed to "My Profile". You may update your phone number and email address. If you would like to change your name or address please contact our customer service department at 509-747-4422 or by email at circ@spokesman.com.

Q: Can I review my Account History?

Login and proceed to "Payment, Account History". View recent transactions including payments and stops and restarts.

Customer Service:

Call 509-747-4422
Monday – Friday 6am–4pm
Saturday – Sunday 7am–11am
Thanksgiving 7am–12pm
Closed Memorial Day, 4th of July, Labor Day, Christmas Day and New Year's Day